Answer:
You can either send email requests to: customercare@emailppg.com
or visit the customer care site at: https://premierpgsupport.freshdesk.com/support/home
Please note that bug fixes are corrected free of charge, However, other services may be subject to billing at our standard rates if they are outside the scope of your support contract.
Feel free to send in a request without worry of being charged without notice. We will always send an estimate of cost prior to conducting any work that is beyond the scope of your current support contract.